Setup University of Calgary Printers

From Leo's Notes
This page was last edited on 22 August 2023, at 23:07.

The University of Calgary's managed IT printers are all Ricoh printers. The printers are currently C4504 (pre-2023) and is currently transitioning to C4510 (post 2023).

The printers should be preconfigured on all managed IT computers but if you use a self-managed machine, you will have to set up the printers manually.

How to install Ricoh C4504 / C4510 printer on Linux

You will need to install the system-config-printer and CUPS packages for your distro and then configure the printer manually. Depending on your distribution, you'll have to install this package with some additional dependencies.

Distro Command
Fedora / Red Hat dnf -y install system-config-printer cups-client samba-client
Ubuntu / Debian-based apt install system-config-printer cups-client smbclient samba
NixOS Add in the system-config-printer package to your systemPackages list and then run nixos-switch rebuild.

Add the printer queue

Run system-config-printer from the Terminal.

Click on 'Add' and select 'Network Printer -> Find Network Printer -> Windows Printer via SAMBA'.

In the SMB Printer dialog:

  • Enter smb://itctspcp01.uc.ucalgary.ca/Staff. If you are a student, you must use the Student queue (cost per use applies) smb://uc/itctspcp06.uc.ucalgary.ca/Student.
  • Select 'Prompt user if authentication is required'

Next, when asked to choose a driver, specify the PPD file for the C4510. This is available from: https://www.openprinting.org/download/PPD/Ricoh/PDF/Ricoh-IM_C4510_PDF.ppd

Configure the printer with 'Finisher SR3310' and no other installable options.

Do not print a test page. Instead, finish the setup first and then submit a test page. This is because you need to authenticate for the print job to submit properly which won't happen until you finish the printer setup.

After you submit a print job, open the print queue and click on 'Authenticate'. When prompted to log in, enter your UCIT credentials. If authentication fails, try adding a 'uc/' prefixed to your username (Eg. 'uc/username').

How to install Ricoh C4504 / C4510 on MacOS

You can install the Ricoh printers on MacOS without any additional software packages.

  1. Open System Preferences by clicking on the Apple icon on the top left and clicking 'System Preferences'.
  2. Click on Printers & Scanners.
  3. Click on the + icon to add a printer.
  4. Click on the Advanced button. If you do not see a Advanced button, right click on the bar and select 'Customize Toolbar...' and then drag the 'Advanced' button to the toolbar.

Add the Staff / Student queue

The Staff / Student follow-me print queue allows you to print to any printer on campus. You must manually release the job at the printer using your OneCard.

To add a Follow-Me print queue, set the printer options to the following:

  • Type: Windows printer via spoolss
  • Device: Another Device
  • URL: smb://itctspcp01.uc.ucalgary.ca/Staff. If you are a student, you must use the Student queue (cost per use applies) smb://uc/itctspcp06.uc.ucalgary.ca/Student.
  • Use: Select RICOH MP C4510 PS. If you do not see this option, download and install it from Ricoh's Website: http://support.ricoh.com/bb/html/dr_ut_e/apc/model/imc2010/imc2010.htm

See also