Setup University of Calgary Printers: Difference between revisions

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== How to install Ricoh C4504 / C4510 on MacOS ==
== How to install Ricoh C4504 / C4510 on MacOS ==
Open '''System Preferences''' by clicking on the Apple icon on the top left and clicking 'System Preferences'.
You can install the Ricoh printers on MacOS without any additional software packages.  


Click on '''Printers & Scanners'''.
# Open '''System Preferences''' by clicking on the Apple icon on the top left and clicking 'System Preferences'.
 
# Click on '''Printers & Scanners'''.
Click on the '''+''' icon to add a printer.
# Click on the '''+''' icon to add a printer.
 
# Click on the '''Advanced''' button.  If you do not see a '''Advanced''' button, right click on the bar and select '''<nowiki/>'Customize Toolbar...'''' and then drag the 'Advanced' button to the toolbar.
If you do not see a '''Advanced''' button, right click on the bar and select '''<nowiki/>'Customize Toolbar...''''
 
Drag the Advanced button to the toolbar.
 
Click on the '''Advanced''' button.


=== Add the Staff / Student queue ===
=== Add the Staff / Student queue ===
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== See also ==
== See also ==


* https://pages.cpsc.ucalgary.ca/~leo/support/linux_printing/ricoh/ - My old CPSC page on this topic, which may be going away soon because they're integrating with central IT!
* https://pages.cpsc.ucalgary.ca/~leo/support/linux_printing/ricoh/ - My old CPSC page on this topic for Linux
* https://pages.cpsc.ucalgary.ca/~leo/support/mac_printing/ricoh/ - My old CPSC page on this topic for MacOS
* [https://ucalgary.service-now.com/kb_view.do?sysparm_article=KB0032281&sysparm_rank=6&sysparm_tsqueryId=62c958c6973879d038d2bb8fe153aff5 Computer science printers and paths] (Login to UofC Service-Now required)
* [https://ucalgary.service-now.com/kb_view.do?sysparm_article=KB0032281&sysparm_rank=6&sysparm_tsqueryId=62c958c6973879d038d2bb8fe153aff5 Computer science printers and paths] (Login to UofC Service-Now required)
* [https://ucalgary.service-now.com/it?id=kb_article&sys_id=c0dd315387043514542efcc6cebb3503 Official install instructions] (Login to UofC Service-Now required)
* [https://ucalgary.service-now.com/it?id=kb_article&sys_id=c0dd315387043514542efcc6cebb3503 Official install instructions] (Login to UofC Service-Now required)

Revision as of 23:06, 22 August 2023

The University of Calgary's managed IT printers are all Ricoh printers. The printers are currently C4504 (pre-2023) and is currently transitioning to C4510 (post 2023).

The printers should be preconfigured on all managed IT computers but if you use a self-managed machine, you will have to set up the printers manually.

How to install Ricoh C4504 / C4510 printer on Linux

You will need to install the system-config-printer and CUPS packages for your distro and then configure the printer manually. Depending on your distribution, you'll have to install this package with some additional dependencies.

Distro Command
Fedora / Red Hat dnf -y install system-config-printer cups-client samba-client
Ubuntu / Debian-based apt install system-config-printer cups-client smbclient samba
NixOS Add in the system-config-printer package to your systemPackages list and then run nixos-switch rebuild.

Add the printer queue

Run system-config-printer from the Terminal.

Click on 'Add' and select 'Network Printer -> Find Network Printer -> Windows Printer via SAMBA'.

In the SMB Printer dialog:

  • Enter smb://itctspcp01.uc.ucalgary.ca/Staff. If you are a student, you must use the Student queue (cost per use applies) smb://uc/itctspcp06.uc.ucalgary.ca/Student.
  • Select 'Prompt user if authentication is required'

Next, when asked to choose a driver, specify the PPD file for the C4510. This is available from: https://www.openprinting.org/download/PPD/Ricoh/PDF/Ricoh-IM_C4510_PDF.ppd

Configure the printer with 'Finisher SR3310' and no other installable options.

Do not print a test page. Instead, finish the setup first and then submit a test page. This is because you need to authenticate for the print job to submit properly which won't happen until you finish the printer setup.

After you submit a print job, open the print queue and click on 'Authenticate'. When prompted to log in, enter your UCIT credentials. If authentication fails, try adding a 'uc/' prefixed to your username (Eg. 'uc/username').

How to install Ricoh C4504 / C4510 on MacOS

You can install the Ricoh printers on MacOS without any additional software packages.

  1. Open System Preferences by clicking on the Apple icon on the top left and clicking 'System Preferences'.
  2. Click on Printers & Scanners.
  3. Click on the + icon to add a printer.
  4. Click on the Advanced button. If you do not see a Advanced button, right click on the bar and select 'Customize Toolbar...' and then drag the 'Advanced' button to the toolbar.

Add the Staff / Student queue

The Staff / Student follow-me print queue allows you to print to any printer on campus. You must manually release the job at the printer using your OneCard.

To add a Follow-Me print queue, set the printer options to the following:

See also