Leo's Notes - User contributions [en]

Setup University of Calgary Printers

2023-10-28T15:51:27Z

136.159.213.243: /* MacOS */

The University of Calgary's managed IT printers are all Ricoh printers. The printers are currently C4504 (pre-2023) and is currently transitioning to C4510 (post 2023).

The printers should be preconfigured on all managed IT computers but if you use a self-managed machine, you will have to set up the printers manually.

{{Info
| title = You must be on campus networks to print
| message = It goes without saying, but the printers are only accessible from on campus. If you're on the guest UC Wi-Fi network, the instructions below might not work. If you're connecting from outside or tethering from your phone, you'll need to connect in through the IT General VPN.
}}

== Install U of C printers on... ==

=== Linux ===
To install the U of C printers on Linux, you will need to install the <code>system-config-printer</code> and CUPS packages for your distro and then configure the printer manually. Depending on your distribution, you'll have to install this package with some additional dependencies.
{| class="wikitable"
!Distro
!Command
|-
|Fedora / Red Hat
|<code>dnf -y install system-config-printer cups-client samba-client</code>
|-
|Ubuntu / Debian-based
|<code>apt install system-config-printer cups-client smbclient samba</code>
|-
|NixOS
|Add in the <code>system-config-printer</code> package to your <code>systemPackages</code> list and then run <code>nixos-switch rebuild</code>.
|}

==== Add the printer queue ====
Run <code>system-config-printer</code> from the Terminal.

Click on '<nowiki/>''Add''<nowiki/>' and select '''Network Printer'' -> ''Find Network Printer'' -> ''Windows Printer via SAMBA''<nowiki/>'.

In the SMB Printer dialog:

* Enter <code>smb://itctspcp01.uc.ucalgary.ca/Staff</code>. '''If you are a student''', you must use the Student queue (cost per use applies) <code>smb://uc/itctspcp06.uc.ucalgary.ca/Student</code>.
* Select '''Prompt user if authentication is required''<nowiki/>'

Next, when asked to choose a driver, specify the PPD file for the C4510. This is available from: https://www.openprinting.org/download/PPD/Ricoh/PDF/Ricoh-IM_C4510_PDF.ppd

Configure the printer with '''Finisher SR3310''<nowiki/>' and no other installable options.

Do not print a test page. Instead, finish the setup first and then submit a test page. This is because you need to authenticate for the print job to submit properly which won't happen until you finish the printer setup.

After you submit a print job, open the print queue and click on 'Authenticate'. When prompted to log in, enter your UCIT credentials. If authentication fails, try adding a '<code>uc/</code>' prefixed to your username (Eg. '<code>uc/username</code>').

=== MacOS ===
To install the U of C printers on MacOS, try the following instructions:

# Open '''System Preferences''' by clicking on the Apple icon on the top left and clicking 'System Preferences'.
# Click on '''Printers & Scanners'''.
# Click on the '''+''' icon to add a printer.
# Click on the '''Advanced''' button. If you do not see a '''Advanced''' button, right click on the bar and select '''<nowiki/>'Customize Toolbar...'''' and then drag the 'Advanced' button to the toolbar.

==== Add the Staff / Student queue ====
The Staff / Student follow-me print queue allows you to print to any printer on campus. You must manually release the job at the printer using your OneCard.

To add a Follow-Me print queue, set the printer options to the following:

* Type: '''Windows printer via spoolss'''
* Device: '''Another Device'''
* URL: <code>smb://itctspcp01.uc.ucalgary.ca/Staff</code>. '''If you are a student''', you must use the Student queue (cost per use applies) <code>smb://uc/itctspcp06.uc.ucalgary.ca/Student</code>.
* Use: ''Select'' '''RICOH IM C4510 PS'''. If you do not see this option, download and install it from Ricoh's Website: http://support.ricoh.com/bb/html/dr_ut_e/apc/model/imc2010/imc2010.htm

=== Windows ===
To install the U of C printers on Windows:

* Open Windows Explorer and navigate to <code>\\itctspcp01.uc.ucalgary.ca\Staff</code>. If you are a Student, go to <code>\\itctspcp06.uc.ucalgary.ca\Student</code>.
* Enter your UCIT username and password. If your domain isn't set to 'UC', prepend '<code>UC\</code>' to your username.
* If you login successfully, the printer should automatically be installed.

Your credentials are saved in your Windows Credentials Manager. If you did not check 'Remember my credentials', your credentials will expire when you log out from your computer or reboot. If the printer stops working, repeat the steps above.

== Other info ==
Printing costs $0.08 for black and white and $0.20 for color. It is free for only faculty and staff.

If you need help, please contact UCIT support directly.

== See also ==

* https://pages.cpsc.ucalgary.ca/~leo/support/linux_printing/ricoh/ - My old CPSC page on this topic for Linux
* https://pages.cpsc.ucalgary.ca/~leo/support/mac_printing/ricoh/ - My old CPSC page on this topic for MacOS
* https://pages.cpsc.ucalgary.ca/~leo/support/windows_printing/ricoh/ - My old CPSC page on this topic for Windows
* [https://ucalgary.service-now.com/kb_view.do?sysparm_article=KB0032281&sysparm_rank=6&sysparm_tsqueryId=62c958c6973879d038d2bb8fe153aff5 Computer science printers and paths] (Login to UofC Service-Now required)
* [https://ucalgary.service-now.com/it?id=kb_article&sys_id=c0dd315387043514542efcc6cebb3503 Official install instructions] (Login to UofC Service-Now required)

Setup University of Calgary Printers

2023-10-28T15:49:21Z

136.159.213.243: /* See also */

The University of Calgary's managed IT printers are all Ricoh printers. The printers are currently C4504 (pre-2023) and is currently transitioning to C4510 (post 2023).

The printers should be preconfigured on all managed IT computers but if you use a self-managed machine, you will have to set up the printers manually.

{{Info
| title = You must be on campus networks to print
| message = It goes without saying, but the printers are only accessible from on campus. If you're on the guest UC Wi-Fi network, the instructions below might not work. If you're connecting from outside or tethering from your phone, you'll need to connect in through the IT General VPN.
}}

== Install U of C printers on... ==

=== Linux ===
To install the U of C printers on Linux, you will need to install the <code>system-config-printer</code> and CUPS packages for your distro and then configure the printer manually. Depending on your distribution, you'll have to install this package with some additional dependencies.
{| class="wikitable"
!Distro
!Command
|-
|Fedora / Red Hat
|<code>dnf -y install system-config-printer cups-client samba-client</code>
|-
|Ubuntu / Debian-based
|<code>apt install system-config-printer cups-client smbclient samba</code>
|-
|NixOS
|Add in the <code>system-config-printer</code> package to your <code>systemPackages</code> list and then run <code>nixos-switch rebuild</code>.
|}

==== Add the printer queue ====
Run <code>system-config-printer</code> from the Terminal.

Click on '<nowiki/>''Add''<nowiki/>' and select '''Network Printer'' -> ''Find Network Printer'' -> ''Windows Printer via SAMBA''<nowiki/>'.

In the SMB Printer dialog:

* Enter <code>smb://itctspcp01.uc.ucalgary.ca/Staff</code>. '''If you are a student''', you must use the Student queue (cost per use applies) <code>smb://uc/itctspcp06.uc.ucalgary.ca/Student</code>.
* Select '''Prompt user if authentication is required''<nowiki/>'

Next, when asked to choose a driver, specify the PPD file for the C4510. This is available from: https://www.openprinting.org/download/PPD/Ricoh/PDF/Ricoh-IM_C4510_PDF.ppd

Configure the printer with '''Finisher SR3310''<nowiki/>' and no other installable options.

Do not print a test page. Instead, finish the setup first and then submit a test page. This is because you need to authenticate for the print job to submit properly which won't happen until you finish the printer setup.

After you submit a print job, open the print queue and click on 'Authenticate'. When prompted to log in, enter your UCIT credentials. If authentication fails, try adding a '<code>uc/</code>' prefixed to your username (Eg. '<code>uc/username</code>').

=== MacOS ===
To install the U of C printers on MacOS, try the following instructions:

# Open '''System Preferences''' by clicking on the Apple icon on the top left and clicking 'System Preferences'.
# Click on '''Printers & Scanners'''.
# Click on the '''+''' icon to add a printer.
# Click on the '''Advanced''' button. If you do not see a '''Advanced''' button, right click on the bar and select '''<nowiki/>'Customize Toolbar...'''' and then drag the 'Advanced' button to the toolbar.

==== Add the Staff / Student queue ====
The Staff / Student follow-me print queue allows you to print to any printer on campus. You must manually release the job at the printer using your OneCard.

To add a Follow-Me print queue, set the printer options to the following:

* Type: '''Windows printer via spoolss'''
* Device: '''Another Device'''
* URL: <code>smb://itctspcp01.uc.ucalgary.ca/Staff</code>. '''If you are a student''', you must use the Student queue (cost per use applies) <code>smb://uc/itctspcp06.uc.ucalgary.ca/Student</code>.
* Use: ''Select'' '''RICOH IMP C4510 PS'''. If you do not see this option, download and install it from Ricoh's Website: http://support.ricoh.com/bb/html/dr_ut_e/apc/model/imc2010/imc2010.htm

=== Windows ===
To install the U of C printers on Windows:

* Open Windows Explorer and navigate to <code>\\itctspcp01.uc.ucalgary.ca\Staff</code>. If you are a Student, go to <code>\\itctspcp06.uc.ucalgary.ca\Student</code>.
* Enter your UCIT username and password. If your domain isn't set to 'UC', prepend '<code>UC\</code>' to your username.
* If you login successfully, the printer should automatically be installed.

Your credentials are saved in your Windows Credentials Manager. If you did not check 'Remember my credentials', your credentials will expire when you log out from your computer or reboot. If the printer stops working, repeat the steps above.

== Other info ==
Printing costs $0.08 for black and white and $0.20 for color. It is free for only faculty and staff.

If you need help, please contact UCIT support directly.

== See also ==

* https://pages.cpsc.ucalgary.ca/~leo/support/linux_printing/ricoh/ - My old CPSC page on this topic for Linux
* https://pages.cpsc.ucalgary.ca/~leo/support/mac_printing/ricoh/ - My old CPSC page on this topic for MacOS
* https://pages.cpsc.ucalgary.ca/~leo/support/windows_printing/ricoh/ - My old CPSC page on this topic for Windows
* [https://ucalgary.service-now.com/kb_view.do?sysparm_article=KB0032281&sysparm_rank=6&sysparm_tsqueryId=62c958c6973879d038d2bb8fe153aff5 Computer science printers and paths] (Login to UofC Service-Now required)
* [https://ucalgary.service-now.com/it?id=kb_article&sys_id=c0dd315387043514542efcc6cebb3503 Official install instructions] (Login to UofC Service-Now required)